[PDF.66zi] Citizen, Customer, Partner: Engaging the Public in Public Management

Citizen, Customer, Partner: Engaging the Public in Public Management

[PDF.ci59] Citizen, Customer, Partner: Engaging the Public in Public Management

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 | #1190028 in Books |  2012-03-15 |  2012-03-15 | Original language:English | PDF # 1 |  9.00 x.58 x6.00l,.75 | File type: PDF | 256 pages

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||1 of 1 people found the following review helpful.| Practical and Thorough|By Thomas R. Fowler|The book is very readable. Its designed as a guide book with practical advice, discussion and case studies to illustrate applications. The book is organized by different concepts of the Public when they are being served/participating as a Citizen, a Customer and a Partner of government. Each section is then organized by principles of c| ||"Thomas's book makes an important, practice-oriented contribution to the literature on civic engagement, public management, and public policy decisions and implementation. Thomas has offered practitioners and scholars of public policy and administrati

For almost a half a century, scholars and practitioners have debated what the connections should be between public administration and the public. Does the public serve principally as citizen-owners, those to whom administrators are responsible? Are members of the public more appropriately viewed as the customers of government? Or, in an increasingly networked world, do they serve more as the partners of public administrators in the production of public services?

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You easily download any file type for your device.Citizen, Customer, Partner: Engaging the Public in Public Management   |  John Clayton Thomas. A good, fresh read, highly recommended.

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